Charter for Corporations

EJM has an active emergency response program which addresses all foreseeable emergencies related to air travel and plans out solutions step-by-step. In the event of any emergency, small or large, EJM has planned for every contingency. We also have fully developed quality and safety management systems to ensure there is full oversight of all daily operations.

Each and every EJM team member also undergoes extensive training to ensure that any issue, no matter how small, is resolved quickly and efficiently. Training covers a variety of subjects from aircraft, client, and facility security to ensuring strict client confidentiality. We also conduct random security tests and checks, as well as regularly scheduled security procedure audits, to ensure that all personnel are fully trained to follow established procedures.

All employees, contractors, and vendors who routinely access our facilities and aircraft are screened for safety including extensive background checks. All crewmembers also pass a fingerprint Criminal History Records Check (CHRC) from the Transportation Security Administration (TSA).

Although aviation is a federally regulated industry, there is a broad range of pilot experience and training from one charter provider to the next. To legally fly commercial or charter aircraft, the FAA requires that a captain or first officer has a Commercial Pilot Certificate. This translates to only 250 total flight hours. Regarding recurrent training, a pilot only has to receive flight simulator training once a year.

EJM exceeds these FAA requirements, requiring a minimum of approximately 3,500 flight hours for captains and 2,500 for first officers in addition to mandatory recurrent flight simulator training twice a year. EJM's pilots are also required to hold a First Class Medical Certificate, which helps to ensure the safety of the passengers in case of an emergency.

EJM's aircraft undergo routine safety checks and maintenance inspections to ensure that they not only meet FAA regulatory requirements, but also meet the highest standards of safety and quality.

EJM also has our own fully-equipped, in-house maintenance facility as this enables us to perform routine maintenance on a regular basis. The FAA Diamond Award for Training has been awarded to us  for multiple years running. This industry award recognizes advanced training for aircraft maintenance professionals throughout the airline industry and is only given to employers with 100% employee participation in an FAA-approved aviation maintenance training program. Our maintenance staff also receives biannual training and ongoing education directly from manufacturers to ensure operational safety, teamwork, and efficiency within
the workplace.

EJM promises a guaranteed quote with no surprises on your final invoice and we do not add additional fees or surcharges to your final bill that were not factored into the initial quote, including anything from fuel to catering.

A Charter Services Representative will discuss all of your charter options with you before giving you a detailed, guaranteed quote which reflects the best-sized, best-priced aircraft for your trip with no hidden fees or charges and no obligation to book the flight. If the actual flying time exceeds the quoted amount, you will not be responsible for the additional cost. We absorb this cost as part of our guaranteed quote promise. With the standard On-Demand Charter option, payments should be able to be made in advance or invoiced after the trip.

EJM can fulfill all your company’s flying needs including arrival and departure cities, dates and times, number of passengers, luggage requirements, and preferred amenities including flight attendants, sleeping capabilities, and in-flight services such as Internet and phone access.

We have several charter programs to choose from and are able to clearly outline for you in detail, the actual time and money your company will save with each. These programs include varying billing options as well as incentives.

EJM has experienced staff available 24/7/365, with the ability to book travel, alter travel plans, and provide you with flight tracking updates at any time. We do not outsource our flight scheduling and tracking, so booking travel with us is quite simple.

Our around-the-clock staff has the ability to easily book or change the details of your charter trip and provide you with constant updates and alerts throughout the entire trip, including take-off and landing notifications and in-flight status reports. This eliminates the hassle of scrambling to make potentially costly, last-minute travel arrangements or changes.

EJM offers additional travel-related services from provisioning your aircraft and giving you weather updates to arranging for chauffeured ground transportation, onboard catering, and any other special requests including cakes, flowers, and decorations. Put simply, EJM is capable of serving as your personal private aviation assistant.

EJM has a fleet of aircraft with the ability to travel internationally, and can also provide your company with international trip and flight planning services including overflight and landing permits, hotel accommodations and travel services, itinerary and route planning, computerized flight plans, weather briefings and change notices, onboard catering, chauffeured ground transportation, and airport recommendations.

We monitor threat levels of all countries worldwide on a daily basis to ensure the highest levels of security for your employees who fly internationally. We will advise you of any known security threats and coordinate any necessary security arrangements to maximize safety and comfort. We also have international operations programs in place that provide convenience to their clients when traveling internationally such as Visa Waiver or Southern Border Overflight Exemption.

Many providers that offer charter services are brokers or middlemen between you and a charter operator and do not actually operate aircraft. The risk associated with using a broker and not a FAA-certified charter operator is that there are no guarantees as to what you will be receiving in regard to safety, security, and service. Brokers are solely responsible for booking the flight and do not have any direct control over the actual charter operator you will be flying with. As an operator, EJM has real, first-hand experience operating aircraft and knows exactly what to do for the utmost in safety.

Experience levels can vary significantly from one charter provider to another. Experience is extremely important as some providers may have not previously flown flights similar to the one you may be currently booking. We manage more than 35,000 flights into 1,337 different airports across 118 countries. More than 27 million miles and 59,000 flight hours are also completed annually.

Stability should also factor into your decision process when choosing a charter provider. We have the resources available to hire talented and trained professionals, develop sophisticated technologies, and invest in award winning safety and security programs.