A New Paradigm in Flight Department Support
Flight departments come in various shapes and sizes, and no two are alike. One fleet’s operational, maintenance, and administrative requirements are distinctly different from the needs of any other. So why accept that one cookie-cutter aircraft management program will fit every company’s needs?
The new reality is that flight department programs need to be as flexible and unique as the organizations they serve. For more than 45 years, Executive Jet Management has pioneered the private aircraft management industry with unequaled experience and fleet size. Executive Jet Management (EJM) understands the ever-changing landscape of managing an aircraft fleet and has the extensive expertise of our employees and the vast resources of NetJets® Inc. and Berkshire Hathaway to support the custom flight department solutions we offer to fit your organization’s exact needs. |
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The EJM Experience
EJM’s expertise and resources are unmatched by any other fleet management company in the marketplace today. When you partner with EJM, you tap into a comprehensive suite of flight department solutions and have at your disposal a highly-trained and professional team of private aviation experts. Part of the EJM Experience means that your flight department can leverage a broad and deep expertise derived from managing more than 200 aircraft of all makes and models. In 2011 alone, we conducted more than 37,000 flights into 131 countries.
Cost Savings
Your flight department’s bottom line will see significant savings as a result of a partnership with EJM. Our buying power provides extensive discounts on critical operational expenses including fuel, FBO fees, crewmember training, aircraft maintenance, hotels, navigation charts, airline tickets, and rental cars. For example, in 2010 our fuel program purchased 15% of business aviation jet fuel in the U.S. and saved nearly $25M in fuel costs versus retail rates.
You Are in Control
We listen to your unique set of needs and objectives and provide you only the services that are a direct benefit to your organization. Together with you and your team, we craft a custom program of our most relevant flight department services that make the most sense for you. It is our priority and mission to deliver those services flawlessly and consistently. Whether you are looking to supplement your current organization’s aviation resources, or find a flight department solution that covers the entire array of your aircraft operations, you decide how to take advantage of EJM’s unmatched expertise and buying power.
A Comprehensive Suite of Services
EJM’s Flight Department Services allow you to focus on your core competencies. From our proven and award-winning track record in operational excellence to the extensive cost savings and economic efficiencies we provide, your EJM experience includes your choice of key flight department management areas.
COST SAVINGS
EJM’s unmatched buying power allows us to obtain and pass along significant savings and deep discounts to you on critical travel services.
| Fuel and FBO Services |
Realize industry-leading discounts on fuel and FBO services from EJM’s 18M+ gallons annual fuel purchase |
| Training |
Unmatched discounts on crewmembers’ initial and recurrent training |
| Travel |
Realize industry-leading discounts for crewmember airline tickets, hotel, and cars |
| Insurance |
Combined buying power of more than 200 aircraft and an impeccable safety record result in a significant discount on insurance |
| Maintenance Vendors |
Realize significant discounts with maintenance vendors around the world |
OVERSIGHT AND COMPLIANCE
EJM has an exceptional relationship with the FAA and keeps abreast of all domestic and international regulatory developments.
| Quality Management System (QMS) |
Develop and manage tactical and strategic quality issues |
Aircraft Delivery |
Supervise factory-new aircraft delivery in accordance with regulations and type design |
Aircraft Airworthiness Check |
Evaluate used aircraft condition, equipment, and records for conformity with regulations and type design |
Maintenance |
Closely monitor maintenance status, activity, and record keeping; act as liaison and advocate with maintenance vendors and warranty programs |
Trip Feasibility |
Review all flight activity, crew duty, and crew training for compliance to regulations and safety standards |
EU Emissions Trading Scheme |
Manage program participation and purchase of carbon offset credits for flights to/from participating Emissions Trading Scheme countries |
U.S. Customs Programs |
Manage Southern Border Overflight Exemption, Visa Waiver program, and more |
PRIVACY
EJM recognizes the need for privacy in your flight operations. We actively work to protect your privacy and keep your name out of the public eye/media.
Tail Number Blocking |
Manage participation in the FAA’s Blocked Aircraft Registration Request (BARR) program |
Call Sign |
Utilize an EJM call sign in your flight plans instead of the aircraft registration number |
Invoicing |
Execute set up of vendor accounts and facility leases in EJM’s name instead of yours |
FLIGHT OPERATIONS
EJM offers a wide range of operational services that are available to help your flight department run more efficiently.
| Training |
Train flight crew through both simulators and classroom learning |
| Scheduling |
Coordinate aircraft and crew’s schedules to maximize aircraft availability |
| Travel Support |
Arrange flight crew travel associated with the aircraft and training |
| Logistics Support |
Arrange catering, ground transportation, and more |
| Crew Communication |
Deliver critical communications through briefing services, updates on weather and delays, quarterly teleconferences, and more |
| Flight Following |
Follow flights 24/7/365 for departures, en route, and arrivals. Provide confirmation of on-time arrival of crewmembers, aircraft, catering, and ground transportation. |
| Invoice Processing |
Process, review, and audit all aircraft-related costs providing one simple monthly invoice to you |
| Maintenance Support |
Provide assistance for rapid aircraft repair and trip resumption |
SAFETY, SECURITY, AND RISK MANAGEMENT
EJM is dedicated to reducing operational, regulatory, security, and financial risks for our clients.
Emergency Response Plan
(ERP) |
Develop, provide training for, audit, and respond to worldwide aircraft emergencies |
Safety Management System
(SMS) |
Develop, provide training for, and manage the SMS program |
| Threat Assessment |
Provide real-time threat assessments for current and future travel |
Security Training and
Evaluation |
Develop, provide training for, and audit security program |
Emergency Situations
Training |
Conduct specialty training including inflight fire, high-altitude decompression, overwater ditching, and inflight medical scenarios |
PLANNING AND CONSULTING
EJM assists your flight department in preparing detailed plans and analyses to ensure that aviation-related decisions are fully informed with all options considered.
| Aircraft Brokerage |
Assist in aircraft disposition and acquisition |
| Asset Valuation |
Provide aircraft valuation based on current market conditions |
| Maintenance Planning |
Optimize scheduled maintenance and refurbishment actions |
| Fleet Planning |
Evaluate future aircraft requirements and options |
| Financial Analysis |
Prepare budgets, reports, and analysis to meet requirements |
| Quarterly/Annual Audits |
Provide audit of operations, maintenance, budgets, planning, and more |
| Network of Flight Departments |
Coordinate interaction among EJM flight departments to share best practices |
Technical Improvement
Initiatives |
Stay at the forefront of industry technical developments – iPad’s, Electronic Flight Bags (EFB’s), enhanced navigation, synthetic vision, and more |
PERSONNEL
EJM promotes flight departments to actively share best practices and problem-solving during periodic workshops, annual training sessions, and through our Flight Department Advisory Board.
| Flight Department Employment |
Employ personnel, provide benefits, and manage employee relationships |
| Personnel Recruiting |
Recruit highly-qualified personnel to fill open positions |
| Supplemental Crewing |
Provide additional crew for augmented crew needs, covering vacations, and more |
| Technical Training |
Coordinate and conduct personnel technical and employee training |
To learn more about how Executive Jet Management can support your flight department, please contact our dedicated Flight Department Services team directly at 877-696-1523.
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